SPACELYNE · HERE TO HELP
Privacy Policy
Who We Are
Spacelyne is responsible for the personal information described in this policy. Email [email protected]. Spacelyne, 21 Rue Jean-Jacques Rousseau, 62410 Meurchin, France.
Information You Provide
When you contact us or request products or services, the information you provide may include your name, email address, phone number, shipping and billing addresses, company name, selected products, order details, payment-related transaction information and the content of customer service correspondence. Please do not include card numbers or security codes in customer service messages.
How Information Is Used
We use information as necessary to respond to requests, administer orders and returns, arrange delivery, process payments and refunds, provide customer service, maintain the website and meet applicable legal obligations. Where applicable, the legal basis is taking steps at your request or performing a contract, compliance with legal duties, or legitimate interests in operating and protecting the service. Where consent is required, we rely on that consent.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers and customer support providers, as necessary to fulfill orders, process payments or provide other requested services. Information may also be disclosed where required by law or to address a legal claim. This policy does not identify a particular payment or email provider.
Technical Information and Browser Storage
When a website is accessed, hosting and delivery infrastructure may process technical information such as IP addresses, browser information and request details to provide the requested pages. Our website stores product identifiers and quantities in your browser to remember your shopping cart. See the Cookie Policy for this storage and how to remove it. We do not add advertising or marketing analytics tools to this website.
Keeping Information
Information is kept only for as long as necessary for the purpose for which it is processed, including fulfilling requests, resolving service issues and meeting applicable accounting or legal requirements. The relevant purpose and applicable obligations determine the retention period; no fixed retention duration is promised here.
Your Choices and Rights
Depending on the law that applies, you may request access, correction, deletion, restriction, portability or object to processing. You may withdraw consent where processing relies on consent, without affecting earlier lawful processing. Email [email protected] to make a request. We may need information to verify that the request concerns your information. You may also contact your competent data protection authority, including the CNIL in France.
International Processing
Our company is located in France and serves customers in the United States. Information needed for the services you request may be processed in those locations or where relevant service providers operate. Applicable requirements govern any international transfer.
Policy Questions and Changes
We may update this policy to reflect changes in our services or applicable requirements. The policy available on this page describes our information practices. Contact us if you have questions. Email [email protected]. Spacelyne, 21 Rue Jean-Jacques Rousseau, 62410 Meurchin, France.
Questions? [email protected]